Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS
The prices visible online are VAT and Tax included ?

Depending from where you browse (which country) , the prices should be visible with tax*. For sales inside EU is possible to pay without VAT*, in this case we will need to verify your VAT* number and company details. For shipping outside Europe, the prices should be VAT* excluded. In case you have further questions regarding tax and other regulations on this matter, please get in touch with our staff.

*Italian VAT is 22%


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FAQs From Same Category

What are the payment methods?

We accept most payment methods. Bank wire transfer and Paypal are the most used methods for international transactions. Just use the preferred method at the checkout, our website is SSL protected and the transaction goes through paypal that uses the best possible encryption for online payments (in case you pay by credit card).


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What are the risks of making a payment through credit card? (Paypal & Sella)?

The are virtually no risks, the data of your credit card (number and deadline) don't pass through our server but they are processed directly from Paypal or Banca Sella using SSL (encrypted). 

The payment of your online purchases with credit card is completely safe and protected. This operation isn't managed by the Lacertosus SRL server, but directly from the Paypal or Banca Sella server.

All the personal information, credit card data go through a trustworthy server with SSL (Secure Sockets Layer) protocol for the protection of your data. The moment you input your credit card data you will see appear below, in the browser window, a small lock that shows that the website is encrypted, namely protected. The server will check the credit card number automatically and hidden  from any human eye.


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Can I pay in instalments?

For privates we have the Consel Service, available over 750 euros of purchase. There is the possibility to pay in instalments through "instalments on the web". Everything is made directly online, you just have to choose the Instalments on the web and click on the button "Consel" in the product page. Then Consel will let you know if the order was successful (after the analysis)


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I've seen that it is possibile to enjoy a leasing service, how can I proceed? (gyms and VAT number)

Before making a leasing request a company history of at least 2 years is needed, this will be controlled by our operator once your request is sent.

It is possible to choose a predefined instalment number with a surrender value from 1% to 3%; it is about a fasta and secure practice. Ask for more information to our staff to have a complete detail.


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