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Terms and conditions of use

Find out everything you need to know about our prices, payment terms, product changes and right of withdrawal.



Product prices are inclusive of VAT and refer to purchases made online. Prices and promotions on our site may change without notice. They are subject to change without modifying the orders.


Payment methods and conditions

The subscription or payment, even partial, of the products constitutes specific acceptance of the general sales conditions.

N.B. The promotional codes are inserted in the cart page, in the "discount coupon" field.

You can pay your purchases through the following payment methods:

- PayPal (credit card, you don't need a PayPal account)

- Bank transfer (all data will be sent automatically by e-mail after the confirmation of the order)

Note: opting for the bank transfer as payment method, the delivery is delayed by a few days (up to 3/4 working days, depending on the processing time of your bank). The goods will in fact be dispatched after the payment has been completed. The order is automatically canceled if the payment is not received within 7 days from the order placed.

- Installment Through the CONSEL service, more details at this address

- Credit card or rechargeable Visa, CartaSi or Mastercard through the secure Paypal or Gestpay server of Banca Sella

The credit card payment of your online purchases is completely safe and secure.

This operation is not managed by the Lacertosus SRL server, but directly by Banca sella or Paypal.

All personal information, credit card data transit on a secure server with SSL (Secure Sockets Layer) for the protection of your data. When entering the card data, a small padlock will appear at the bottom of the browser window, which shows that the site is encrypted, that is protected.

The server will check the credit card number in an automated way and be safe from any human eye.

All payment details will be sent by e-mail after purchasing on the site.

Payments are always anticipated and the Customer will be allowed to choose one of the payment methods described on the Site.

For customers with a consolidated business relationship, other conditions may be agreed. All orders are subject to acceptance by the management of Lacertosus SRL.


Pre Orders

The previous ones are regulated like the orders as in the previous paragraph; for transparency towards you it is explicitly indicated when the state by purchasing a product that will be available in the data following the order on the site.

In the case of an order consisting partly of products ready for delivery and partly of products in pre-sale, the shipment will take place when the whole order is complete for departure from our warehouse therefore, if you want to receive the material available for immediate delivery first and after that in advance, you must necessarily make two separate purchases.

The subscription or even partial payment of the products constitutes a specific acceptance of the general conditions of Sale.


Returns & Refunds

Lacertosus SRL recognizes buyer's right to return the goods and get a refund.

You can avail yourself of this right within 14 working days of receipt of the goods.

The declaration must be sent by registered letter.

The right of withdrawal is excluded, pursuant to article 59, letter c) of the Consumer Code, in the case of products made to measure according to the customer's needs.

The return of the goods is at the expense and expense of the Buyer. The goods must arrive correctly packaged and in the same condition in which it was received. The Seller reserves the right to reject any unpacked or returned product in ways other than those specified above.

The subscription or payment, even partial, of the products constitutes specific acceptance of the general sales conditions.

Lacertosus SRL is a member of the Netcomm Consortium and adheres to the Joint Conciliation signed between Netcomm and the Consumer Associations that have signed it.

The Procedure, according to art. 141 ter et seq. Of the Consumer Code, can be initiated if the consumer, after submitting a complaint to the company, within

30 days, has not received a reply or has received an answer that is not considered satisfactory by him. The customer who decides to use the procedure of

Joint Conciliation is obliged to submit the application using the present form Conciliazione Paritetica

Product changes

Lacertosus subjects its products to continuous improvements; the products may undergo technical, functional and design changes without prior notice.