Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS
Your order hasn't left the warehouse yet

Once your order will leave our warehouse, you will receive an email with a link so that you can trace the state of your shipping. 

In case the delivery deadline is exceeded and you haven't received your order yet, we will soon contact you. In any event, if you have doubts you can always contact us.


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FAQs From Same Category

How can I place an order?

To place an order, you have to add the desired items to the cart, once you decide which items you want to buy, you can go on clicking on the button shopping cart (at the top on the right) and on the button checkout. Once the checkout page is open, you have to fill in your personal data for shipment and invoicing (the data appear automatically if you have logged in or you are a customer already registered) and click on the button “I confirm my order” (down on the right). Our one-page checkout is simple and very effective in avoiding confusion and making the entire process as fast and carefree as possible. In case you need help, just get in touch with our staff!


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I do not have a gym or training center, nor am I a Trainer, can use still use the website and buy products?

Off course you can! Our online store is opened to everybody who wants to take their personal training seriously.


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I can modify or cancel my order?

It is not possible to add or remove items if you have already completed your order. If you forgot to buy any product, you can make an additional purchase. Also, remember that products purchased on our site can be returned within 14 days of the delivery date.


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Is possible to buy directly in the store?

Of course! we would love to have you in our store and it’s totally worth it! more than 500 square meters of quality training equipment divided in various sections: CrossTraining, Calisthenics, Functional Training, WL | PL, MMA Training and a Specialized section as well for Home-Gyms). Our biggest how-room is available at the HQ in Parma, Italy, only with appointment. Request appointment


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